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Delete Your Account

CELPIP AI Coach โ€” Account Deletion

We respect your right to control your personal data. You can request full deletion of your CELPIP AI Coach account and all associated data by following the steps below.

How to Delete Your Account

  1. Send an email to noreply@celpipaicoach.com with the subject line "Account Deletion Request"
  2. Include the email address associated with your account
  3. We will process your request within 7 business days

What Gets Deleted

  • Your account and login credentials
  • Practice history and scores
  • Writing and speaking submissions
  • Progress data and leaderboard entries
  • Daily usage records
  • Subscription data (Stripe subscription will be cancelled)

What We May Retain

  • Payment transaction records (required by law for up to 7 years)
  • Anonymized, aggregated analytics data

Questions? Visit our Support page or email noreply@celpipaicoach.com.